Career Profile

Receptionists & Information Clerks

Education HS diploma or less
This is the typical education required for an entry-level position.
Earnings $31,400
This is the typical median salary earned for an entry-level position.

Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.

General Information

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes Switchboard Operators, Including Answering Service (43-2011).

Training Funds Available

This is a Rural Capital Area Target Occupation.
Training and education opportunities are available with eligible providers throughout the state.

Receptionists & Information Clerks

Occupational Outlook

For the Rural Capital Area

478

Job Opportunities

Over the next five years, an average of 478 openings per year are projected for Receptionists & Information Clerks.

+12.2%

Employment Change

Employment for Receptionists & Information Clerks is forecasted to increase on par with the regional average by 12.2% between 2023 and 2028.

$15.10

Earnings Potential

An average worker in this occupation is paid $15.10/hour. Entry level workers are paid $11.67, while experienced workers are paid $17.13. The median wage is below average regional wages across occupations.

Local Employment Opportunities

There are 2,710 Receptionists & Information Clerks in the RCA region. By 2028 this number could reach 3,041.

Top 5 Employing Industries, Locally

The top industries employing Receptionists & Information Clerks are Offices of Physicians, Offices of Dentists, and Personal Care Services.

Knowledge Areas

The top most significant knowledge categories for Receptionists & Information Clerks include Customer and Personal Service, Administrative, and English Language.

Educational Attainment Patterns

The most common level of education for Receptionists & Information Clerks is HS diploma or less. 5% of people employed in these roles have some form of college degree.

Sources: BLS   JobsEQ®   ONET