Career Profile Computer User Support Specialists Education Bachelor's This is the typical education required for an entry-level position. Earnings $57,100 This is the typical median salary earned for an entry-level position. Computer User Support Specialists provide technical assistance to computer users. General Information Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes Network and Computer Systems Administrators (15-1244). Watch a brief video about this occupation. Watch Video Computer User Support Specialists Occupational Outlook For the Rural Capital Area 246 Job Opportunities Over the next five years, an average of 246 openings per year are projected for Computer User Support Specialists. +16.2% Employment Change Employment for Computer User Support Specialists is forecasted to increase on par with the regional average by 16.2% between 2023 and 2028. $27.44 Earnings Potential An average worker in this occupation is paid $27.44/hour. Entry level workers are paid $19.26, while experienced workers are paid $31.44. The median wage is comparable to average regional wages across occupations. Local Employment Opportunities There are 2,029 Computer User Support Specialists in the RCA region. By 2028 this number could reach 2,358. Top Employing Industries, Locally The top industries employing Computer User Support Specialists are Computer Systems Design and Related Services, Professional and Commercial Equipment and Supplies Merchant Wholesalers, and Elementary and Secondary Schools. Knowledge Areas The top most significant knowledge categories for Computer User Support Specialists include Computers and Electronics, Customer and Personal Service, and Telecommunications. Educational Attainment Patterns The most common level of education for Computer User Support Specialists is Bachelor's. 97% of people employed in these roles have some form of college degree. Sources: BLS JobsEQ® ONET
