Career Profile

Computer User Support Specialist

Education Some college, no degree
This is the typical education required for this occupation.
Earnings $58,300
This is the median salary for this occupation.

Computer User Support Specialists provide technical assistance to computer users.

General Information

Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Excludes Network and Computer Systems Administrators (15-1244).

Computer User Support Specialist

Occupational Outlook

For the Rural Capital Area

171

Job Opportunities

Over the next five years, an average of 171 openings per year are projected for Computer User Support Specialist.

+12.0%

Employment Change

Employment for Computer User Support Specialist is forecasted to increase on par with the regional average by 12.0% between 2025 and 2030.

$28.01

Earnings Potential

The typical worker in this occupation is paid $28.01/hour. Entry level workers are paid $17.07, while experienced workers are paid $34.84. The median wage is comparable to the wage across all occupations.

Local Employment Opportunities

There are 1,984 Computer User Support Specialist in the Rural Capital Area region. By 2030 this number could reach 2,222.

Top Employing Industries, Locally

The top industries employing Computer User Support Specialist are Elementary and Secondary Schools, Computer and Peripheral Equipment Manufacturing, and All Other Industries.

Knowledge Areas

The top most significant knowledge categories for Computer User Support Specialist include Computers and Electronics, Customer and Personal Service, and Telecommunications.

Educational Attainment Patterns

The most common level of education for Computer User Support Specialist is Bachelor's. 64% of people employed in these roles have some form of college degree.